When using the GoKickSales platform, Case represents a problem or customer issue such as customer’s feedback, problem, or questions which need to be solved at your end to ensure best possible customer service. GoKickSales is designed with a fully-customize Case Management feature which provides a way to organize and manage Support Cases for your client accounts. […]
Category: Case Management
Manage All Cases
To easily manage all details of a Specific Case, simply click the All Cases button on the left hand side of the Case Management screen. Then use the search feature to locate a specific Case to manage the details. Once you have located the specific Case, click on the Edit button to manage the details. […]