To view All Templates you have created, click the All Template button on the left hand side of the Mail Merge Template interface.  This feature allows you to easily edit existing Mail Merge Templates, mark them as Inactive or Active, or delete templates you are not using.

All mail merge templates

Edit Template

 If you wish to view the details of any particular template, then click on the edit icon located at right hand corner of each and every template.

Edit mail merge templateWhen you click on this icon, a new page appears that enable you to edit the details of the template. After editing, click on “Submit” button to update the new details of the template in GoKickSales.

 

Mark Inactive

From the list of call scripts, if you wish to make any particular call script inactive, then click on the below icon.

Mark inactiveWhen you click on the icon, the status of the call script will be changed from ‘active’ to ‘inactive’ instantly.

 

Delete Template

Other than editing, if you wish to delete any call script from the list of scripts, then click on delete call script icon, located at right hand corner of each and every user.

Delete mail merge templateWhen you click on this icon, an alerts comes to your screen. If you really wish to delete the call script, then click on “OK” button else click on “Cancel” button.